We are excited to announce the latest release of Corrensa, which will add a lot of value for every single user. Some of the new features introduced include multi sender/recipient lookup, improved email linking, comments, uploading/downloading documents, updates, redesigned configuration panel and much more!

That being said, the latest upgrade requires an extension to be installed on your VTiger. The extension is needed to accommodate the latest changes as well as improve the user experience.

*The extension was built according to VTiger development standards and does not modify VTiger core files or database, basically – it is safe to install.


VTiger Extension

The process is very simple and only takes less than a minute.

  1. Download VTiger Extension from here: https://www.corrensa.com/corrins/vtigercorrensa.zip
  2. Install VTiger Extension
    1. Open your VTiger
    2. Click on gear icon on the upper right corner and the “CRM Settings
    3. Expand “Studio“, then click on “Module Manager
    4. Scroll all the way down and click on “Import from Zip
    5. Browse to the extension file you initially downloaded
    6. Accept the terms, hit “Import”.
  3. Login & Authenticate
    1. Once the extension has been installed – you will get a popup window, click “Configure Corrensa”. (If you don’t get the popup, then expand “Other Settings” and click on “Corrensa”.)
    2. You will now be able to login to Corrensa. (Use your Corrensa username/password)
    3. If you don’t remember the username/password –  just use “Forget Password”. (Your username is your email).

You must login after the installation – once you log in, VTiger & Corrensa will reconnect and you will be ready go.


Outlook/Gmail Plugin Update

If you are using Outlook Plugin – you will need to download latest version.

Outlook Plugin link: https://www.corrensa.com/corrins/production/setup.exe

If you are using Gmail/Office 365 – you will not need to download or update Google Chrome extension (it’s automatic).


Additional Support

If you run into any issues or have any questions – feel free to contact us at support@vtexperts.com


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