Authentication Failed

You may run into the “Authentication Failed” message when trying to log into Corrensa toolbar on Outlook, Gmail or Office 365. The possible issues are:

  • Authentication Failed: Invalid VTiger Username or Password
  • Authentication Failed: URL is unavailable
  • Authentication Failed: User is not found
  • Authentication Failed: User is not activated

We have separate article describing possible causes and solutions.

Link: https://www.corrensa.com/authentication-failed-troubleshooting/

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If you have any questions feel free to contact us!